Opcontra - OCT Privacy Statement
Effective Date: January 22, 2019
We at Opcontra (“us,” “our” “we,” or “Company”) consider the protection of your personal information to be a priority. The guidelines contained in this Privacy Statement apply to information collected, used and/or disclosed by us, and describe how we may collect, use and disclose information that we receive as a result of your use of the our products and the Internet-based and mobile applications we may make available to you from time to time on various platforms and devices (collectively, the “Services”).
We reserve the right to modify this Privacy Statement at any time without notice (for example, if we modify our practices regarding the collection or use of information). We will revise our Effective Date to reflect any revisions to this Statement.
Please note that this statement applies to the information you share with us through of connected Services (online, mobile, etc.). This does not apply to information you share with us in “hard copy” – mail, telephone, facsimile, etc. – nor does it apply to information you may share with others through our Services.
Some aspects of our Services may have additional information regarding privacy practices specific to that application, functionality, or service. Please review all information closely as that may change how this general Privacy Statement operates for that specific application, functionality, or service.
What Information May We Collect?
We may receive your name, email address, physical address, phone numbers, credit card numbers, and other such information as we may request or that you may provide to us from time to time
We may also collect information that is aggregated in a non-personally identifiable way for our quality assurance purposes and for making improvements to our Services.
We may capture certain information automatically on through the Services, including your Internet protocol address, mobile device identification number, browser type, page access history, linking information, click stream data, page visits, page views, and/or web site log files.
How We Define “Personal Information”
As you can see from the above list, not all information we collect is personally identifiable. We defined “personal information” as information that is sufficient to identify you as an individual and contact you personally. This would include your full name, your full mailing address, your telephone number, your personal e-mail address, your user name(s) and password(s), and your financial information (e.g., bank accounts, credit card numbers, etc.). Information that does not enable someone to identify you as an individual and contact you personally is not “personal information” for the purposes of this statement.
How Might We Use Your Information?
We might use the personal information we collect in the following ways:
To contact you with relevant information about our Services, including new products, innovations, opportunities, and offers, whether originating from us or from a third party.
To provide you with personalized offers, promotions, news, events, and other information relevant to your interests or needs.
To establish and maintain customer accounts.
To quickly process your requests for information.
To allow us to respond efficiently to your questions.
To monitor our customer service employees.
To allow us to disclose your information to the extent permitted by law, in the situations described more fully below.
To bill charges to those who use our Services that are subject to fees.
To obtain legal or other professional advice.
To prevent fraud, criminal activity, or harm to users of our Services.
Any information that is not “personal information” may be used for any reasonable business purpose, as we may engage in from time to time. This would include but is not limited to monitoring Service-related statistics, providing information to third parties in aggregated, non-personally identifiable form, performing analysis of our offerings and business activities, learning more about the demographics of our users, or personal information that has been stripped of all ability to identify you individually (e.g., personal information that has been “hashed” using cryptographic techniques or functionality).
How Do We Protect Your Personal Information?
Although we cannot guarantee the impenetrability of our systems, we have established and implemented reasonable physical, electronic, and administrative procedures to safeguard and secure the personal information we collect online.
Security of your personal information is not only the responsibility of Opcontra, but also of you, the user. Do not share your personal information or other sensitive information (particularly your password(s), credit card numbers, and social insurance numbers) – except when absolutely necessary, and make sure you know to whom you are giving this information.
Do We Disclose the Information We Collect to Outside Parties?
The following is a list of situations where we may share your information, including (in some cases) your personal information. This list is not exhaustive, and is not meant to restrict the uses we may make of the information we collect unless we specifically state otherwise below.
We may hire vendors to perform services on our behalf, such as helping us operate our Services, fulfilling user requests, administering surveys, processing online transactions, executing and optimizing marketing/advertising campaigns, and managing and enhancing consumer data. These companies may require personal and non-personal information to fulfill their task, but are only allowed to obtain the personal information that is absolutely necessary for them to accomplish their purpose. Such third parties are prohibited from using the personal information for any other purpose. They have also agreed to keep your personal information confidential and secure. In the case of any network advertiser hired by us (see below), we require the network advertiser to refrain from sharing or using any personal information collected at our request for the benefit of anyone other than us unless we have your explicit consent for that type of use.
If we are bought or acquired by another company (either fully or partially), merged with another company, or experience a reorganization, bankruptcy, or other similar event, then the information we collect will likely be shared with our successor or assign (i.e., the new company or the company that takes over), subject to the notification procedures set forth in this Statement.
Subject to the exclusions identified above, we will not actively share personal information with third party advertisers for their direct marketing purposes unless you give us your consent. Advertisers, however, may obtain public information about you from your profile or other public sources. As to the other kinds of information (i.e., non-personal information such as demographic information, business information, information collected passively, and information received from third party social networking sites), we may use and share this information with third parties consistent with the terms of this Statement.
How Do I Ask Questions and Provide Feedback Regarding Privacy?
We welcome your questions, comments and concerns about privacy. Please contact us with any questions or comments you may have regarding the privacy of your information.
How Can I Have My Personal Information Deleted?
You may request that we delete the personal information about you that we have collected and stored by sending your request to us via email.
Please note that your request to delete personal information is permanent, and we may not be able to recover all information should you wish to in the future. Without complete and accurate personal information, your ability to use our Services may be impacted.
Furthermore, please note that we may not delete personal information collected about you if such information: (a) is required by law to be stored for a certain period of time; (b) is stored as part of a back-up database or similar archive; or (c) is stored as part of a disaster recovery plan (e.g., on mirror databases that are not used except in cases of emergencies). We will not use the personal information stored for any of these reasons for any marketing purpose unless you instruct us otherwise through reregistration for the Services or other such instruction.
This privacy Statement is effective as of the date identified above, and applies to all information we collect. We reserve the right to change the Privacy Statement at our sole discretion. Users of our Services will be informed of any such change by posting a new Privacy Statement on the Service and the effective date of any change of Privacy Statement will be clearly marked. Your continued use of our Services after such a change will be deemed consent to the collection and use of information as set forth in the then-current Privacy Statement.